Today’s Latest Remote Jobs

Headquarters: UK (Remote)If you’re an exceptional coder, love shaping product, and are excited by the chance to work with bleeding-edge AI - this is your role.Dentology is one of the UK’s fastest-growing performance marketing agencies, partnering exclusively with high-end cosmetic dental practices. We’re a 30+ person team spanning across content, ads, sales, and engineering - and one of the only agencies building an end-to-end patient acquisition system that blends agency services with proprietary software.Our platform combines real-time lead tracking, performance analytics, and AI-driven insights to give practices unprecedented visibility into what’s driving results. From high-production content shoots and paid campaigns to in-house sales teams who close the leads, we deliver predictable, profitable growth for some of the biggest names in UK dentistry.Role OverviewWe’re looking for a Full Stack Product Engineer to join us and help build a product that will transform how dental practices attract and convert patients. You’ll work across the stack, from database to frontend, and take ownership of key features, integrations, and user experiences. You’ll collaborate closely with the founders (marketing + tech backgrounds), bringing your own ideas to the table, influencing product direction, and helping us move fast with high-quality, clean, and scalable code.What you'll be doingTake ownership of engineering projects, delivering features end-to-end - from database design to polished frontend.Build and scale resilient backend services and high-usage API integrations.Collaborate with the team to align technical execution with real-world clinic needs and marketing performance goals.Help shape the engineering culture, setting best practices, tooling standards, and mentoring future hires.Drive continuous improvements to our UX/UI, working closely with non-technical team members to deliver seamless user experiences.Tackle challenges like real-time data syncing, performance optimisation, lead-tracking infrastructure, and AI-enhanced tools.Contribute ideas around product strategy - we want you thinking beyond code.What we're looking for2+ years of full stack experience with React.js, Next.js, TypeScript, or similar web frameworksSolid understanding of data flows and state management in web applicationsExperience working with Prisma, PostgreSQL, and building robust API integrationsA passion for clean, scalable code and practical solutionsEmpathy for the user - understanding how they interact with the product and shaping the experience to meet their needsCuriosity - a willingness to learn quickly, adapt, and grow with new technologiesSuccess in the Role6 Months:Gain deep expertise in our entire tech stack, including deployments and infrastructureTake ownership of smaller features, ensuring high-quality delivery and end-to-end responsibilityBecome the go-to person for understanding how all systems work together and contribute to ongoing projectsWork autonomously on both frontend and backend development, applying best practices across the full stack12 Months:Play a key role in hiring, working closely with the engineering team to evaluate potential candidatesTake on mentorship responsibilities, helping junior developers grow their skillsContribute to engineering decisions around architecture, tech stack improvements, and development practicesLead efforts in scaling systems, optimising performance, and ensuring robustness of integrations18 Months +:Lead a team of developers, managing projects and ensuring delivery aligns with product goalsTake ownership of more strategic decisions, including setting long-term engineering directionMentor and guide other engineers on complex problems, promoting a culture of technical excellence and collaborationInfluence the company’s growth trajectory by playing a major role in key product and engineering initiativesWhy Join UsIncredible category – We’re blending agency speed with SaaS scalability in a niche ripe for disruption.Cutting-edge tech – Work with the latest AI and workflows.Real ownership – You’ll build the product, not just ship tickets.Clear progression – We’re scaling quickly; there are huge opportunities to grow into leadership.Startup energy, proven team – Fast-moving, ambitious culture - but with a 30+ person company behind you.Remote-first – Work from anywhere, tightly connected to a high-performance, collaborative team.To apply: https://weworkremotely.com/remote-jobs/dentology-full-stack-product-engineer

Headquarters: RemoteIn this role, you will:Support our users across all online channels (email, Discord, website chat, forums, social medias, etc) for non-technical issues (such as Umbrel Home order related queries)Work with our logistics and fulfillment team to resolve order/shipping issuesHelp users with various non-technical tasks, such as order modifications, returns, replacements, and repairsCreate how-tos, guides, wikis, knowledge base, etc for recurring questionsWe hope you:Have great written communication skillsLike talking to users and are willing to constantly do so without external encouragementAre able to empathize with users, and genuinely care about their problems — we can’t exist without themTo apply: https://weworkremotely.com/remote-jobs/umbrel-customer-support-non-technical

Headquarters: UkraineAbout PatriannaPatrianna is a fast-scaling product development company headquartered in Gibraltar, with a dynamic, global team powering our growth. We operate at the intersection of technology and entertainment, building innovative solutions that shape the future of social gaming and deliver outstanding experiences to millions of players worldwide.We're driven by speed, ambition, and bold ideas. At our core, we're product creators and problem-solvers who thrive in a high-performance environment. We're looking for exceptional talent—smart, adaptable, and motivated individuals eager to make an impact, scale business functions at pace, and continuously improve.Whether you're a domain expert or an agile thinker who thrives in change, at Patrianna you'll have the freedom to innovate, take ownership, and help us lead the next wave of gaming innovation.Join us—and be part of something extraordinary.The RoleYou'll architect and operate the infrastructure backbone that powers millions of gaming experiences, driving platform reliability and scalability at pace.What you will be doing• Design, operate, and evolve production-grade Kubernetes clusters with focus on high availability, scaling, networking, and security• Lead incident response and troubleshooting across distributed systems, conducting thorough postmortems to drive continuous improvement• Build and maintain robust CI/CD and release pipelines using GitHub Actions, Jenkins, and Azure DevOps• Manage Infrastructure as Code and environments using Terraform, Terragrunt, and Helm• Implement GitOps-based deployments with Argo CD for seamless, automated releases• Drive observability and alerting strategies using Prometheus, Grafana, and Loki/ELK to ensure system healthWhat we are looking for• Strong production experience with Google Cloud Platform including Compute Engine, GKE, networking, IAM, DNS, and cost optimization• Deep hands-on expertise with Kubernetes architecture, networking, ingress, storage, autoscaling, and upgrades• Proven experience with Terraform, Terragrunt, and Helm in production environments• Solid CI/CD and GitOps expertise, particularly with Argo CD• Strong Linux, networking, and troubleshooting skills including TCP/IP, DNS, and TLS• Experience with on-call rotations and incident management using tools like PagerDutyWhy you will love itYou'll work at the cutting edge of gaming infrastructure, solving complex technical challenges that directly impact millions of players worldwide. With our high-growth environment, you'll have continuous opportunities to learn new technologies, drive meaningful improvements, and shape the platform that powers our next wave of innovation. Plus, you'll be part of an ego-free, collaborative team where your expertise is valued and your impact is immediately visible.Other BenefitsFull Remote Work: Enjoy the flexibility of working remotely from wherever you feel most productive.Generous Leave Policy: Take advantage of 30 days of paid time off, encompassing both vacation and sick leave, to ensure you can recharge and recover when needed. Take your time on bank holidays as well.Company Events: Engage in our vibrant company culture through a variety of informal events designed to foster camaraderie and teamwork.Continuously Development: Get an opportunity to join a fast-growing business where the sky’s the limit.To apply: https://weworkremotely.com/remote-jobs/patrianna-devops-engineer

Headquarters: Copenhagen, Denmark URL: https://memora.dk/About UsAt Memora, we're digitizing one of the oldest and most overlooked categories on earth: the cemetery. Most still run on paper maps, spreadsheets, and institutional memory. We are replacing this with an ecosystem for everyone who touches a cemetery: the leadership running it, the field teams maintaining it, the families visiting it, and the local partners serving them.  We’re backed by leading investors and guided by a team of experienced founders and engineers from well known tech names reimagining a category long overdue change. We’re deliberately lean, and will keep it that way.Job DescriptionThis is a remote position. Founding Engineer - Memora We're hiring a Founding Engineer to step into one of the broadest roles on the team: A hands-on IC role with real product and cultural ownership. The Why Memora is growing rapidly. We need an awesome engineer in the team who can lead from all angles of the technical stack:IaC end-to-end (Terraform, AWS, deploys, observability)Data ingestion pipelines (large exports, QGIS, PostGIS, multi tenant setups)Shipping core product features across NestJS, React, and React Native (Expo) mobile appsBeing a thoughtful, methodical technical voice in a small team where every engineer has outsized influenceThe What (real examples from what we shipped in the last 30 days)Attribute-based filter systems across PostGIS, NestJS APIs, the React, and PMTiles-backed map tiles, so our clients can visualize by contracts, preservation status to even the flower season.Data import pipelines that convert raw PDF cemetery maps into geo-referenced GeoPackages in QGIS, then ingesting into PostGIS. Owning the end-to-end onboarding for new clientele.Terraform: multi-AZ RDS, ECS Fargate autoscaling, CI workflows, AI guardrails, WAF, SNS, and much more.AI: Designing, evaluating and building harnesses where prompts for summaries and activity can be elegantly delivered to communities, tuning guardrails.Production foundations such as RLS (multi-tenancy), idempotency keys + optimistic locking… so onThe StackBackend: NestJS, TypeScript, MikroORM, PostgreSQL + PostGIS, Inngest for durable workflowsWeb: React, TanStack Query, MapLibre + PMTilesMobile: React Native + Expo, Expo Router, native iOS/Android pushInfra: AWS (ECS Fargate, RDS, S3, CloudFront, SNS, Bedrock, WAF), Terraform, GH actions (OIDC), LogtoObservability: Grafana Cloud, Sentry, CloudWatchGeospatial tooling: QGIS, GeoPackage, PMTilesAI: AWS Bedrock + guardrails, Promptfoo for evalsWho you are Must have:Typically 8+ years building production software, including at least one role at a growth startup or as a founding/early engineer with sizeable revenueFull-stack: comfortable shipping in TypeScript across backend (Node/NestJS or similar) and React-based frontendsHands-on cloud infrastructure experience: you've owned a Terraform stack on AWS, not just consumed oneStrong relational database fundamentals: you've designed schemas, optimized queries, run migrations against large live datasetsComfortable operating in a small team without a clear playbook: you can scope your own work, write your own docs, and triage your own bugsStrongly preferred:React Native / Expo experience shipping to App Store + Play StorePostGIS or any production geospatial workExperience with row-level security, multi-tenancy patterns, or compliance-sensitive data (we're GDPR + public-sector)Production AI/LLM work prompt design, evals, guardrailsB2B/B2G SaaS experience: sales cycles, real customer relationships, public-sector quirksBonus:Experience with cemetery, GIS, or public records systemsA Note on AI Yes, we lean hard on AI coding tools: Claude, Perplexity, Cursor, etc. and we expect you to as well. Engineers who refuse them aren't a fit, but neither are vibe coders. We ship to municipalities managing data for real families, so the bar is robust, well-tested, human-reviewed code, not "the model said it worked."   We treat these tools like a sharp junior pair-programmer: fast, occasionally brilliant, frequently wrong, and never the final authority. That means reading every diff, spotting when its tests are theatre, pushing back on its first "all-inclusive plan" building workflows with planning and review gates baked in, and being able to ship the same feature with the tools turned off. "AI wrote it" is never a defence in a postmortem.   If that distinction is obvious to you, we should talk. If your instinct is to paste this post into Claude and ask for "the final application, make no mistakes", wrong place. We're hiring humans, not the sub-agents we already work with and know well. How we work We’re building Memora to be the kind of company we’d want to work for ourselves: high trust, low bureaucracy, and full of people who care deeply about doing great work.We’re remote by design. No, we don’t track hours or expect people to be online all day, but we do expect ownership, communication, and roughly 4 hours of overlap with Copenhagen (CET).We believe great work and great lives aren’t in competition with each other. Remote work means your whole life doesn’t stop when work starts and that’s a good thing by us. Families, school pickups, deep-focus afternoons: we welcome the whole human. We optimize for people doing the best work of their careers while still having a life they’re excited to live.We’re a small team. Currently 5 people, which means you’ll have real autonomy and real influence. Engineers talk to customers, help onboard them, visit cemeteries, and see first-hand how their work impacts real people. There are no layers of management and no “that’s someone else’s problem” mentality.We’re low ego and high standards. We challenge ideas, admit mistakes, ask questions, and care more about getting to the right answer than being right. Psychological safety matters here, and so does excellence.We’re async-first and intentionally lightweight. We write things down, keep meetings purposeful, and avoid process for process’ sake. Our default approach is simple: communicate clearly, make good decisions, and ship.And because we’re building a real team, not just a collection of Slack profiles, we get together for an offsite every quarter somewhere in the world. Last time, we spent the week skiing and working together, because the best ideas don’t always happen in a meeting room.  Compensation & equitySenior IC salary (currency calibrated to location)Meaningful founding-engineer equity grant: we're early enough that this matters and we want you for the full journeyAnnual leave + Danish-equivalent benefitsQuarterly offsites around the worldHow to apply Please send us:1. A relevant CV2. A short introduction3. Pick 2 questions in the questionnaire https://zrec.eu/E0KZNTo apply: https://weworkremotely.com/remote-jobs/memora-aps-founding-engineer

Headquarters: Santee, California, United States URL: https://vistafulfillmentgroup.com/Remote — United States OnlyFull-Time | 40 Hours/WeekHourly Rate: $30-$40/hour, depending on experienceBenefits: Medical and dental benefits availableReports To: COO About the Role Vista Fulfillment Group is hiring a full-time Customer Support Operations Manager to lead our customer support team and improve the systems, workflows, and response times behind our customer service operation. This is a remote position open to candidates located anywhere in the United States. The schedule is a standard 40-hour work week, Monday through Friday, with availability required during business hours from 9:00 AM to 5:00 PM. This role is responsible for managing a team of approximately 10 customer support agents who handle customer tickets, refunds, disputes, order issues, phone support, email support, and Intercom chat support. We are looking for a hands-on CS leader who can both manage people and improve systems. The ideal candidate must have strong experience with Intercom, including inbox management, reporting, routing, workflows, automations, and help center structure. They must also have strong experience with Fin AI, Intercom's AI agent, including setup, flow design, automation planning, content structure, and implementation. Our current first response time averages around 48 hours. A major goal of this role is to reduce first response time to 12 hours ideally, and no later than 24 hours, while improving ticket quality, accountability, and SLA performance.Preferred Experience Experience implementing Fin AI from the ground up or rescuing a failed AI support implementation. Experience in ecommerce, fulfillment, logistics, retail, marketplaces, alcohol, or order-management support environments. Experience handling refund, dispute, chargeback, delivery issue, and customer complaint workflows. Experience creating CS dashboards, weekly KPI reports, SOPs, internal playbooks, and quality assurance scorecards. Experience working with technical teams to improve integrations, reporting, AI workflows, and automation logic. Ideal Candidate The ideal candidate is a hands-on customer support operator who can manage a team, improve accountability, and personally help build a better Intercom and Fin AI support system. This person should not only understand customer service management, but also know how to structure support workflows, build automations, analyze ticket data, and use AI to reduce manual workload without sacrificing service quality. We are looking for someone who can take a support department with a 48-hour average first response time and build the systems, team discipline, and automation needed to bring that down to 12-24 hours.Location Remote, United States only. Requirements Key Responsibilities Lead and manage a customer support team of approximately 10 agents handling tickets, refunds, disputes, order issues, chat, email, and phone support.Monitor daily support performance, ticket queues, backlog, response times, resolution times, SLA compliance, quality standards, and agent productivity. Reduce average first response time from approximately 24 hours to 12 hours ideally, and no later than 24 hours. Build, improve, and manage Intercom workflows, routing rules, inbox structure, automations, tags, macros, reporting dashboards, team assignments, and escalation paths. Lead the implementation of Fin AI, including flow design, AI response logic, help center content strategy, escalation rules, automation structure, and ongoing optimization. Work with developers, consultants, or internal technical resources when needed to properly implement Fin AI, integrations, reporting, and automation improvements. Analyze Intercom reports and support data to identify bottlenecks, agent performance issues, recurring customer problems, workflow gaps, and automation opportunities. Create and maintain SOPs for ticket handling, refunds, disputes, escalations, SLA standards, phone support, chat support, and email support. Train customer support agents on Intercom usage, Fin AI workflows, support quality expectations, communication standards, escalation procedures, and performance goals. Review team performance and recommend staffing changes, coaching plans, disciplinary actions, promotions, or workflow adjustments to leadership. Ensure support operations meet partner expectations and that SLA risks are identified and escalated quickly. Work closely with the COO, operations team, fulfillment team, account management, and developers to improve customer experience and resolve recurring issues.Required QualificationsMust be located in the United States. Bachelor's degree required. Experience managing customer support teams of at least 10 people. Minimum 3 years of hands-on Intercom experience. Minimum 3 years of hands-on experience with Fin AI, Intercom's AI agent, including setup, flow design, automation, and optimization. Strong understanding of customer support KPIs, including first response time, resolution time, backlog, SLA compliance, CSAT, escalation volume, ticket volume, productivity, and quality assurance. Experience managing chat, email, and phone support teams. Ability to build and improve Intercom workflows, inbox rules, routing logic, macros, reports, automations, help center content, and escalation processes. Technical comfort with basic APIs, integrations, reporting exports, data analysis, and working with developers or consultants to complete support system improvements. Strong leadership skills with the ability to coach, train, hold agents accountable, and recommend changes when needed. Excellent written and verbal communication skills. Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.BenefitsThis is a full-time hourly role with a rate of $30-$40/hour, depending on experience, leadership background, Intercom expertise, Fin AI implementation experience, and technical ability. Medical and dental benefits are available.To apply: https://weworkremotely.com/remote-jobs/vista-fulfillment-group-customer-support-operations-manager-intercom-fin-ai

About TheoriaTheoria Medical is leading the charge in healthcare innovation and quality of care - offering a unique blend of medical excellence and technological advancement, serving the post-acute sector. Our network includes multispecialty physician services covering skilled nursing facilities across the country.We are currently seeking a Sourcing Specialist, to find providers serving local skilled nursing facilities within a close-knit, mission-driven care community.Essential Functions & ResponsibilitiesCandidate DiscoveryDevelop and execute targeted sourcing strategies for active and passive candidates.Utilize recruitment tools on platforms like LinkedIn Recruiter, Greenhouse, Practice Match and Doc Café.Conduct comprehensive market research to map talent pools and target competitive companies.Capitalizing on prior sourcing experience to add a creative flair to attract talent when needed. Craft high-converting, personalized outreach campaigns to engage cold leads.Act as the primary, high-charisma ambassador of our employer brand via written communications.Follow-ups with active and passive candidates.Populate and organize Greenhouse (ATS).Deliver talent pipelines to champion company initiatives.Schedule interviews for the recruiters.Compensation and Benefits:Paid vacation and sick leavesCompetitive compensation packageBenefits include: medical benefits, PTO, paid holidaysOvertime availableRequired Skills & QualificationsExperience: 2–3 years of dedicated talent sourcing or full-cycle recruiting experience preferably in the healthcare industry.System Familiarity: Hands-on experience working inside mainstream ATS platform layouts (Greenhouse).Communication: Exceptional writing skills tailored toward creating catchy, professional email and text messages.Mindset: Highly resilient attitude paired with data-driven problem-solving habits.Employee must be able to perform the essential functions of this p

About the TeamThe Dasher & Logistics team supports the millions of Dashers who power DoorDash’s marketplace. We’re building the world’s leading last-mile logistics platform — and to succeed, we’ll need to disrupt ourselves along the way. The Dasher Financial team is one such disruption: we are building fintech products that best serve the needs of Dashers and gig workers like them.From instant access to earnings, to innovative bill pay and savings products, to credit-building tools, our goal is to create the financial system of record for Dashers. We are early in this journey — launching and scaling zero-to-one products that redefine how Dashers interact with their money.About the RoleWe're looking for a Head of Banking Operations to own Crimson ops end-to-end. You'll manage our bank partner relationships, own the P&L for Crimson, and drive the operational roadmap for how we provide better user outcomes (disputes, suspensions, support) and deepen engagement (more deposits and spend). This is a player-coach role: you'll set strategy with senior leadership, but you'll also dig into the operational details when the work demands it.You're excited about this opportunity because you will…Own the bank partner relationship portfolio: manage our existing partners and evaluate new ones as we expand into new products and geographies. Support negotiations on commercial terms, operational SLAs, and integration roadmapsRun money movement at scale: own the operational health of ACH, OCT, AFT, and cash rails. Drive cost-per-transaction down and reliability up.Lead banking operations executio

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description:Shield AI is seeking a driven and mission focused Business Development Manager to drive growth across the United States Marine Corps (USMC) enterprise by delivering autonomous systems that solve real operational challenges for the warfighter.This role owns the USMC pipeline and bookings target across Shield AI’s autonomy software and unmanned systems portfolio. You will drive opportunities from initial engagement through contract award, partnering with USMC stakeholders and internal teams to convert operational needs into funded procurement. This is a quota-carrying role with significant upside tied directly to USMC revenue growth.The ideal candidate is a high energy seller who thrives in complex defense sales environments and is motivated by building pipeline, advancing opportunities, and closing deals that deliver real operational capability.This role partners closely with Shield AI’s growth team which includes former senior military leaders who provide strategic insight, acquisition expertise, and access across the USMC ecosystem. While the growth team supports market strategy and introductions, the Business Development Manager owns opportunity execution and revenue outcomes.This role is ideal for individuals who thrive in high ownership environments and are motivated by building new markets and closing complex deals.\nWhat you'll do:Own and execute the USMC go-to-market strategy to drive pipeline creation, opportunity advancement, and bookings across Shield AI’s full product portfolio.Carry full accountability for the USMC revenue number, including pipeline health, opportunity progression, forecast accuracy, and closed bookings.Identify, shape, and pursue new opportunities across USMC program offices, operational units, and modernization initiatives.Build and maintain a qualified pipeline of USMC opportunities from early engagement through contract award.Own the full sales cycle from initial engagement through contract award with accountability for closing revenue and achieving USMC quota targets.Work directly with USMC stakeholders to translate operational challenges into funded procurement opportunities that deploy Shield AI capabilities into the field.Operate with urgency to advance opportunities and accelerate the transition of Shield AI capabilities from evaluation to program of record.Develop trusted relationships with USMC program managers, operational leaders, and acquisition stakeholders.Partner with Shield AI growth advisors who provide USMC domain expertise, acquisition insight, and senior level access.Coordinate internal teams including engineering, product, program management, and capture resources to support opportunity execution.Lead opportunity strategy and deal progression including shaping customer requirements, developing capture plans, and supporting proposal efforts.Maintain accurate pipeline forecasting and revenue projections.Drive adoption of fielded capabilities that deliver immediate operational value to USMC customers.Required qualifications:Bachelor’s degree and experience in defense sales, business development, or military operations.Demonstrated ability to independently build pipeline and close deals in complex government sales environments.Experience working with USMC customers, program offices, or operational units.Strong understanding of military operations and familiarity with Department of Defense procurement processes.Ability to manage multiple opportunities simultaneously and drive deals through long and complex sales cycles.Strong communication and relationship building skills with both technical and operational stakeholders.Ability to translate operational needs into solution driven sales opportunities.Ability to obtain TS/SCI Clearance – Active Secret or Top Secret Clearance preferred.Located near major USMC commands with travel up to 50% of the time to additional USMC installations and program offices.\n$270,000 - $400,000 a year\n#LI-KC5#LEFull-time regular employee offer package:Pay within range listed + Bonus + Benefits + EquityTemporary employee offer package:Pay within range listed above + temporary benefits package (applicable after 60 days of employment)Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. ###Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. 

What's the Short Version?A Customer Service Representative I (CSR I) provides world class customer service for all internal and external customers utilizing excellent in-depth knowledge of company products, processes, programs, and technology. What Will You Be Doing?Take inbound calls while maintaining a high level of professionalism and working to establish a positive rapport with every customer.Learn computer system applications to accurately process transactions and maintain customer data.Educate customers on products and services via phone, email, and chat communications.Provide basic troubleshooting for customers including product knowledge, recommendations, and problem resolution.Build and maintain positive relationships with internal customers and team members.Stay informed on all communications and training to ensure accurate protocols are followed.Build knowledge of relevant company products, processes, programs and technology.Participate in other related duties and projects as assigned by the supervisor or manager.Perform other duties as assigned.Comply with all policies and standards. What Are We Looking For?Less than 1 year of customer service experienceStrong verbal and written communication skills.Ability to multi-task and be detail oriented.Results orientated with a strong sense of accountability and urgency.Ability to meet accuracy and productivity expectations.Displays strong organizational and time-management skills.Demonstrates the ability to consistently work well in a team environment.Must have basic math and computer skills. Experience with Salesforce and/or ODY a plus. What's Our Offer? Salary Range: You`ll earn between $20.82 - $25.00 (WA, NJ); $19.05 - $22.88 (MN, NV, TX, VA); $18.32 - $22.00

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com.Position Overview:The Senior Director, Global Delivery Services leads customer delivery operations across EMEA and APAC, ensuring consistent execution, operational excellence, and successful customer outcomes. This role oversees a global delivery organization, drives performance through governance and key metrics, and partners with cross-functional teams to support customer success. The position is critical to maintaining high customer satisfaction, enabling scalable growth, and ensuring customers realize value from the company's solutions.Work Arrangement: RemoteThis role requires the individual to be based in UK Time Zone (GMT/BST)