Overview
At Bhulekhup.in, we strive to provide our customers with a seamless experience for any physical products, such as print editions, merchandise, or promotional items, ordered through our news platform. This Shipping and Returns Policy outlines the terms and conditions for shipping and returns. By placing an order, you agree to these terms.
Shipping Policy
Processing Time
- Orders are processed within 2-3 business days after payment confirmation.
- You will receive a confirmation email with tracking details once your order is shipped.
Shipping Methods and Costs
- We ship through trusted courier services within India, such as India Post, DTDC, or Blue Dart, depending on availability and destination.
- Shipping costs are calculated at checkout based on the weight of the items and the delivery location.
- Free shipping may be offered on select orders above ₹500, subject to promotional terms.
- Delivery times vary by location:
- Within India: 5-7 business days for standard shipping.
- Remote or rural areas: 7-10 business days.
- International shipping is currently unavailable unless otherwise specified.
Address Accuracy
- Please ensure the shipping address provided is accurate. Bhulekhup.in is not responsible for delays or non-delivery due to incorrect addresses.
- Contact us within 24 hours of placing your order at support@bhulekhup.in to correct any address errors.
Tracking
- A tracking number will be provided via email once your order ships. You can track your order on the courier’s website.
- If you do not receive tracking details within 5 business days, please contact us at support@bhulekhup.in.
Lost or Damaged Shipments
- If your order is lost in transit, please notify us within 7 days of the expected delivery date. We will work with the courier to resolve the issue or provide a replacement.
- If your order arrives damaged, please email us at support@bhulekhup.in within 48 hours of receipt with photos of the damage and packaging. We will arrange a replacement or refund, subject to verification.
Returns Policy
Eligibility for Returns
- Returns are accepted within 14 days of delivery, provided the item is unused, in its original condition, and in the original packaging.
- Non-returnable items include:
- Digital products (e.g., e-newspapers, subscriptions).
- Perishable goods or customized items (e.g., personalized merchandise).
- Items marked as non-returnable at the time of purchase.
Return Process
- To initiate a return, contact us at support@bhulekhup.in with your order number and reason for return.
- Once approved, you will receive a return authorization and instructions for shipping the item back to our designated address in Uttar Pradesh, India.
- Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).
- Return the item via insured shipping with a tracking number. Bhulekhup.in is not responsible for items lost or damaged during return shipping.
Refunds
- Refunds will be processed within 7 business days of receiving and inspecting the returned item.
- Refunds will be issued to the original payment method for the product’s purchase price, excluding non-refundable shipping costs.
- If the return is due to our error (e.g., incorrect or defective item), we will cover return shipping costs and provide a full refund, including initial shipping fees.
- You will be notified via email of the refund status. Allow 5-10 business days for the refund to reflect in your account, depending on your payment provider.
Exchanges
- Exchanges are subject to availability. If you wish to exchange an item, follow the return process and place a new order for the desired item.
- If the exchange is due to our error, we will cover shipping costs for the replacement item.
Contact Us
For any questions or concerns about shipping or returns, please reach out to us:
- Email: support@bhulekhup.in
- +918920964801 whatsapp
- Mailing Address: Bhulekhup.in, Uttar Pradesh, India
We reserve the right to update this policy at any time. Changes will be posted on this page with the updated effective date.
Last Updated: September 15, 2025